YOUR SHARES ARE INSURED BY NCUA

 

Due to recent events in the banking and mortgage industries, members may be wondering if their funds are safe at DeKalb County Credit Union. The simple answer is…YES! DeKalb County Credit Union is proud to note that we have reserves and capital at over twice the regulatory limit. This is important since deposit insurance only comes into effect after an institution's reserves are used. DeKalb County Credit Union is also pleased that we do not have any of the sub-prime loans that have contributed to the mortgage situation that is occurring across the country. 

 

And, because we are owned by our members, our financial statements are readily available to the public.  In addition, your shares at DeKalb County Credit Union are insured to at least $250,000 by the National Credit Union Share Insurance Fund (NCUSIF), an arm of National Credit Union Administration (NCUA). For further information about the Federal Insurance Fund please visit

www.ncua.gov.

 

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IMPORTANT INFORMATION TO KNOW:

 

INTERNET BANKING:

Log on: www.dekalbcountycu.org

*Click on the internet banking link

*Click on the “New Users” link

*Create a Access ID (6-12 alphanumerical characters)

*Create a new password (6-12 alphanumerical characters) it will be case sensitive

*Enter your social security number

*Enter your account number

*Answer 20 security questions

*to receive E-STATEMENTS please sign up.

 

AUDIO RESPONSE:
Enjoy access to your account 24 hours a day, 7 days a week from your touchtone telephone. (888)461-0017. 

Enjoy access to your account 24 hrs a day, 7 days a week. It's easy, safe and convenient.

You will be able to transfer funds, obtain account balances, confirm deposits, monitor loans, plus a whole lot more!

 

NIGHT DROP:

Located on side of building on 3rd Street, between the two large windows.

 

ATM:

Withdrawal money at your convenience, you will be able to withdrawal up to your daily limit (Friday-Monday @ 2pm is one day). You can do transfers, you will be unable to verify balances or make deposits @ the ATM.

 

PRIVACY ACT

YOUR RECORDS ARE SAFE WITH US

 

We collect nonpublic personal information about you from the following sources: information we receive from you on applications or other forms; information about your transactions with us or others; and information we receive from a consumer reporting agency.  We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.

 

If you decide to close your account (s) or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.

 

We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

 

Your confidence in us is important and we want you to know that your personal and account information is safe. If you have any questions or concerns, please contact us.


Internet Banking!

Beginning August 1, 2009

We will be charging for internet banking password

 and question resets.

 

You will be eligible for one free reset a month, after

 that it will be a $1.00 fee

 


 


Telephone Home Banking
1-888-461-0017


 

Monday & Tuesday

9:00.a.m. to 4:00 p.m.

Wednesday & Saturday

9:00 a.m. to 12:00 p.m.

Thursday & Friday

9:00 a.m. to 5:00 p.m.

Monday & Tuesday

8:30.a.m. to 4:00 p.m.

Wednesday & Saturday

8:30 a.m. to 12:00 p.m.

Thursday & Friday

8:30 a.m. to 5:00 p.m.

* Address:
305 E. Locust St.,
DeKalb, IL 60115
* Phone: 815-758-4690  Fax: 815-758-0320
* Jody Mernack, Manager-           jmernack@dekalbcountycu.org
* Loan Officer-Paulette Hurd
dccu@dekalbcountycu.org
* General Information- cuinfo@dekalbcountycu.org
NOTICE:Information sent by email is at risk of loss of confidentiality if the information is transmitted over the Internet.  We do not recommend sending confidential information such as social security or account numbers by email.  You can contact us directly at 815-758-4690. 
* Eligibility Requirements

* Internet Banking Updates

* Holiday Hours For 2010
 

 All Content © 2009 DeKalb County Credit Union.